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Free Shipping*. 24/7 Customer Service 888.866.8862.

Free Shipping & Returns

Rabbit Air offers fast and free shipping. More than 90% of the orders placed by noon EST on weekdays will be processed and shipped the same day or the following business day. It typically takes a transit time of 2 to 3 business days for qualified items* to reach your doorstep. Please note that for all other items and shipments outside of the U.S., extra transit time may be required.

Shipping Rates:

  • USA: Rabbit Air offers free shipping on all orders within the US, excluding Hawaii, Alaska, Puerto Rico, and all other US territories. We offer flat rate shipping to Hawaii, Alaska, and PR.
  • Canada: $50 USD for each air purifier and $10 to $15 USD for the first filter kit or accessory. Learn more.
  • Japan: Please visit
  • Other countries: Please contact customer service for shipping rates.

Order Processing:

  • Orders placed after noon EST on Friday, or on weekends, will be processed on the following Monday or the following business day, holidays excluded.
  • Our distribution centers are in Downey, CA; Reno, NV; Dallas, TX; and Bensalem, PA. Shipment locations are subject to availability. Call 888-866-8862 to find out the exact delivery date.
  • Shipping to PO Boxes is by special request only. Please contact us and allow up to three (3) additional business days to process.
  • Please allow up to three (3) more business days to process bulk orders over 15 units and additional shipping time for military APO/FPO addresses.
  • If the item you're ordering is out of stock or unavailable to ship immediately, the shipping method time starts when the item ships. For example, it will take three business days after an item ships to reach you with three-day Shipping.
  • Orders requiring verification may experience a delay in order-processing time.
  • Orders containing both qualified and nonqualified items may require extra transit time.

Free Returns:

  • Free shipping on returns for orders purchased directly on and shipped within the 48 contiguous states. 90-day money-back guarantee (that's three full months!). Learn more.
  • Once your order is fulfilled, you have 90 days to begin a return. You will receive a return label via email.
  • For exchanges, please contact us and we'll assist you with the free return and arrange to ship the new item.

Rabbit Air Fulfillment Centers

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