Contact us

Please feel free to contact us with any questions about our products. Our goal is to provide our customers with excellent customer support and to respond to your inquiries as quickly as possible. Want answers now? Please check our FAQs section to see if your question has already been addressed and answered.

Talk to us

Call 24 hours, 7 days a week for just about anything!
Toll Free Line (U.S. & Canada only): (888) 866-8862
International: 1-562-861-4688
Live Chat: Available 24 hours a day


Please select the email address that best matches your inquiry. Our Customer Care Team will make every effort to respond to your email as quickly as possible.  

Customer Service

If you are inquiring about online orders, product availability, or basically anything, please contact our Customer Care Team. We welcome all feedback and comments about our company. We appreciate all input and anxiously await your thoughts!

Purchase Orders

Government Purchase Orders, International Purchase Orders, Volume Purchases

Public Relations

We appreciate all public relations requests that come our way. Please send us an email with the details of your company or organization and we look forward to working with you.

Distributor Inquiries

Rabbit Air is open to distributor inquiries. Please send us an email with the details of your company. We look forward to working with you.

Advertisers and Marketing

We are always open to participating in your upcoming event as a sponsor or participant. Rabbit Air reviews advertising opportunities on an ongoing basis. Please email media kits or information.


Our Locations

For the best service, we advise that you call our office to schedule an appointment. We can be reached at 888.866.8862.

Pasadena Office
125 N Raymond Ave, Suite 308
Pasadena, CA 91103
Office hours: Monday-Friday 9AM - 4PM
New York Office*
866 United Nations Plaza, Suite 405
New York, NY 10017
Office hours: Monday-Friday 9AM - 3PM
To visit our office, please call 929-259-5344 to make an appointment.

The building entrance is on 48th and 1st Ave.
*Please bring a government issued photo ID to enter.
Downey Service Center
9242 1/2 Hall Road
Downey, CA 90241
Office hours: Monday-Friday 9AM - 4PM
Japan Office
East Court 2, 1-14-202, Koyochonaka,
Higashinada-ku, Kobe 658-0032
Office hours: Monday-Friday 9AM - 5PM