Effective Date: March 10, 2017
What PII Do We Collect From the People Who Use Our Website or Applications?
When using our site or mobile applications, you may be asked to enter your name, address, ZIP code, email address, phone number, shipping carrier, or other contact information to help us deliver products and services to you.
In occasional instances where a customer is incapable of using or unwilling to use the Shopify platform, we may collect that customer's payment information over the phone. In these instances, we collect payment information solely for the limited purpose of completing the order. We do not retain that payment information after the order is completed.
In connection with your Shopify account, we may collect and store username and password information, as well as other information about the transaction, to help us keep track of our sales, but we do not collect or retain any payment information.
If your Rabbit Air air purifier is Wi-Fi enabled, we may collect certain information in order to monitor device performance and customer preferences, including whether the device is on or off, device speeds, and the air quality and light levels in the room where the device is located.
Your IP Address
Every device connected to the Internet is assigned a number known as an Internet protocol ("IP") address. An IP address can often be used to identify the location from which a device is connecting to the Internet. The Company receives IP addresses from all users because this information is automatically reported by your browser each time you view a web page. The Company may use IP addresses for various purposes, including but not limited to diagnosing technology problems, sending appropriate advertising based on your geographic area, or estimating the total number of people visiting our site from specific countries or regions.
How Do We Use Your Information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver content and product offerings that may be of interest to you.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, advertising, survey, or other site feature.
How Long Do We Keep Your Data?
How Do We Protect Your Information?
We take precautions to protect your information. When you submit sensitive information via our website or mobile applications, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to PII. The computers/servers in which we store PII are kept in a secure environment.
Do We Use "Cookies"?
- Place orders on our website (if cookies are disabled you will likely be unable to place orders on the website and your site experience may be less efficient).
- Understand and save user's preferences for future visits.
- Tailor our advertising to users who have visited our site and understand which of our advertisements are most effective.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
Through your browser's settings, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Since each browser is a little different, look at your browser's help menu to learn the correct way to modify your cookies.
How We Respond to Do Not Track ("DNT") Signals
We use Google AdWords remarketing on our website, which permits Google, using cookies, to show our advertisements to users of our website when they visit other sites on the Internet. Users can set preferences for how Google advertises using the Google Ad Settings page. Further instructions for managing the ads you see or opting out Ad Personalization are available here.
Amazon Web Services
Other Third Parties
We are the sole owners of information collected from you on our website or mobile applications. Except for purposes of marketing, and to deal with our existing customers, as discussed above, we do not sell, trade, or otherwise transfer your PII to outside parties. Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
The California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Users will be able to change their personal information by logging into their account.
We do not knowingly collect PII from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove the information and terminate the child's account.
How Can You Access or Change Your Information?
By contacting us via the e-mail address below, you may see what data we have about you (if any), change/correct any data we have about you, have us delete any data we have about you, or express any concern you have about our use of your data.
Attn: Rabbit Air Customer Service Department
125 N Raymond Ave, Suite 308
Pasadena, CA 91103
Last Edited on March 10, 2017.