Dear Valued Customers and Community,
As we celebrate our 20th anniversary, those of us at Rabbit Air are filled with immense gratitude and pride. Over the past two decades, your unwavering support and trust have been the cornerstone of our success, allowing us to grow, innovate, and continue with our mission to provide the highest quality air purification solutions.
A Brief History
Founded in 2004 in Los Angeles, CA, Rabbit Air was established by a couple searching for a high-quality air purifier for their newborn but unable to find one that met their criteria for being quiet, effective, low maintenance and stylish. Starting with a small, dedicated team, we introduced our first air purifier, the BioGS Classic, in 2005. It quickly gained recognition for its efficiency, premium quality, and innovative design. Over the years, we've expanded our product line to include the MinusA2 with a customizable filter system in 2007, the BioGS 2.0, which replaced the popular BioGS Classic in 2013, and the A3 with the highest coverage area in 2021. With each new model, we've learned from previous iterations, incorporating new features and technologies and conducting rigorous testing to ensure each model meets our high standards for user-friendliness, performance, and reliability.
Award Winning Air Purifiers
Our air purifiers have been honored with prestigious design awards both domestically and internationally, recognizing our commitment to design and innovation. Notable awards include the RedDot Award (Germany), IF Design Award (Germany), Good Design Award (Japan), IDEA Award (USA) and German Design Award (Germany). The A3 has been celebrated for its sleek, modern aesthetic and advanced features, while the BioGS 2.0 received accolades for its efficient and environmentally friendly design. The MinusA2 is recognized for its customizable front panel, versatility, outstanding design, and functionality. These awards highlight our dedication to creating air purifiers that not only perform exceptionally but also seamlessly blend into any home or office environment.
Powered by Service
At Rabbit Air, our dedication to excellence in air purification is matched by our commitment to outstanding customer service, which has been a priority of our company from the beginning. In the early days, our co-founders personally managed the 24/7 customer service line and handled night shifts when we were without staff. Our team members also visited elderly customers near our office to assist with filter installations. During wildfires, one of our team members traveled to the warehouse on the weekends to give customers immediate access to air purifiers. Our commitment to exceptional service has earned us the Bizrate® Circle of Excellence® Platinum Award seven times, reflecting positive feedback from verified online buyers about their outstanding experiences with us.
Looking Forward to the Future
As we look back on the past 20 years, we are incredibly thankful for the journey we have shared with you. Your loyalty and support have been instrumental in our growth, and we are committed to continuing this journey together. The best is yet to come, and we are excited about the future innovations and improvements we will bring to our products and services.
We look forward to many more years of providing you with clean air and making a positive impact on the quality of your life. Thank you for being a part of the Rabbit Air family.
A Journey Through Innovation: Our Air Purifiers Over the Years
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