Free Shipping

Rabbit Air offers fast and free shipping; you can expect to receive your order within 2 to 5 business days for all domestic orders.

  • Rabbit Air offers free shipping to all domestic orders, excluding Alaska, Hawaii, and Puerto Rico.
  • Most orders placed by Noon EST on weekdays will ship the same day.
  • Orders placed after Noon on Friday, or on weekend, will ship the following Monday.
  • Click here for shipping to Canada

Click here to estimate when your package will arrive

Hassle Free Returns

At Rabbit Air, we expect our customers to be 100 percent happy with our products. If you are not completely wowed by your air purifier, Rabbit Air will completely refund your purchase. So wave goodbye to the old days of haggling over the return shipping fee, and say hello to easy, carefree returns.

Backed by a 90-day money-back guarantee, returning your order is as simple as contacting our Customer Care Team and sticking a prepaid label on your package. Not easy enough? Give us a call and we'll walk you through it!

  • Free shipping* on returns. 90-day money back guarantee (that's three full months!).
  • Contact us for a return authorization number and we will provide a free, prepaid label to return your purchase.
  • You are encouraged to try out your Rabbit Air purifier with the filters installed. All we ask is that the air purifier or accessory is returned in a "like-new" condition, with all the parts wrapped (remote, manual, etc.) securely in the original packaging.
  • Items returned that are not in a "like-new" condition may be subject to restocking fees.
  • Replacement filters are not returnable if the packaging has been removed.

You just shipped your return package, so now what? Once we receive your return and have inspected the returned product (typically between two to three business days of receipt), your refund request will be processed immediately. A credit will be automatically applied to the original method of payment within seven days. Please note that depending on your credit card company, it may take an additional two to ten business days after your credit is applied for it to post to your account.

*Free returns are only valid for customers in the contiguous United States (excludes AK, HI, and PR).

Worry-Free Warranty

Unlike other air purifier companies that have special rules (require you to change filter every six months) and a lot of fine print (only cover motor for five years or other parts for one year) to honor their warranty, Rabbit Air's warranty offers a level of service and support matched by very few in the industry. Your product purchased from Rabbit Air is guaranteed against all defects in workmanship and materials for up to five years.

To ensure complete coverage by Rabbit Air's industry-leading warranty, please register your purchase online. Click here to register.

  • You don't have to register your purchase if you buy directly from RabbitAir.com.
  • Please contact us if you experience problems with your unit. Our consultant will troubleshoot and resolve most of the issues over the phone. You can also check our FAQ for advice.

Have additional questions? Please contact our Customer Service Department at Customerservice@rabbitair.com or call us at 1-888-866-8862.

Free warranty returns are only valid for customers in the contiguous United States (excludes AK, HI, and PR).