Thank you for your review!
We have many customers who use our air purifiers to remove smoke, and while many have been happy with the results, we understand that sometimes, the air purifier doesn't quite meet expectations. While we advertise that our air purifiers can reduce smoke and odors in your room, we cannot guarantee that it will completely eliminate it from your environment. To help optimize your air purifier's performance, we would like to provide some helpful tips:
1. Operate on the High fan speed whenever possible.
2. Leave the air purifier on 24/7 to trap residual smoke.
3. Place the air purifier close to where you smoke.
4. Have the unit elevated or about 4 ft above the ground.
The air purifier will filter the air but it's not able to get rid of the smell if that sticks to surfaces.
As always, if you need assistance, we are here for you 24/7.